jlkk Casino Privacy Policy

jlkk Casino is committed to protecting the personal information of all players who use our platform. This Privacy Policy applies to all personal data collected by jlkk in connection with the registration, operation, maintenance, and closure of player accounts on jlkk.cam, including data collected through our website, support channels, and payment processing interfaces.

This Policy applies to all current and former jlkk players located in the Philippines and to any individual whose personal data is processed by jlkk in connection with a jlkk player account or service enquiry, regardless of location. Where a conflict exists between this Policy and any applicable Philippine data privacy law, the requirements of law shall take precedence.

This Policy does not extend to third-party websites, payment processors, or service providers that may be linked from or integrated with the jlkk platform. Those entities have their own privacy policies, and jlkk is not responsible for their data handling practices. Players are encouraged to review the privacy policies of any third-party services they use in connection with their jlkk account.

For purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, jlkk Casino is the personal information controller in respect of the personal data it collects and processes in connection with the jlkk platform. This means jlkk determines the purposes and means by which your personal data is processed.

Where jlkk engages third-party service providers to process personal data on its behalf — such as payment processors, KYC verification providers, or cloud infrastructure providers — those entities act as personal information processors and are bound by contractual data processing agreements that restrict their use of your data to the purposes specified by jlkk.

Any questions, requests, or complaints regarding jlkk's handling of personal data should be directed to the jlkk data privacy contact as described in Section 15 of this Policy.

jlkk collects different categories of personal data depending on the nature of your interaction with the platform. The table below summarizes the main categories of data we collect and the typical sources from which we collect them.

jlkk does not knowingly collect sensitive personal information as defined under RA 10173 (such as health data, religious beliefs, or biometric data) except where strictly required for identity verification purposes and with your explicit consent. Where sensitive information is required for KYC purposes, it is used solely for that purpose and retained only for the minimum period required by law.

jlkk collects personal data through the following means:

• Direct collection — Data you provide when registering a jlkk account, completing KYC verification, making deposits or withdrawal requests, contacting support, or updating your account settings;
• Automated collection — Technical data collected automatically when you access jlkk.cam, including IP address, browser and device information, and session data collected via server logs and cookies (see Section 8);
• Third-party sources — Identity verification data received from KYC service providers; fraud prevention data from risk management service providers; payment confirmation data from payment processors including GCash, Maya, BPI, BDO, Metrobank, and other supported channels;
• Publicly available sources — Information from public databases or records, where relevant for compliance or fraud prevention purposes.

jlkk will always inform you at the point of collection what personal data is being requested and why, where it is not already obvious from the context of collection. Providing certain personal data is a mandatory condition of account registration and platform use; failure to provide mandatory data may prevent jlkk from providing services to you.

jlkk processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity — Processing necessary to enter into and perform the player agreement with you, including account management, game delivery, and payment processing;
• Legal obligation — Processing necessary for jlkk to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, PAGCOR regulatory requirements, tax obligations, and mandates from Philippine law enforcement authorities;
• Legitimate interests — Processing for purposes of fraud prevention, platform security, responsible gaming monitoring, and improvement of jlkk's services, where such interests are not overridden by your rights and interests;
• Consent — Processing for marketing communications and non-essential cookie usage, where we rely on your freely given, specific, and informed consent. You may withdraw consent for these purposes at any time without affecting the lawfulness of prior processing.

Where jlkk relies on consent as the basis for processing, you have the right to withdraw that consent at any time by updating your preferences in your jlkk account settings or by contacting our support team.

jlkk uses the personal data it collects for the following purposes:

• Account registration and management — Creating and maintaining your jlkk player account, authenticating your identity at login, and managing account settings and preferences;
• Identity and age verification — Verifying that you are at least 21 years of age and confirming your identity for KYC and AML compliance purposes;
• Payment processing — Processing deposits and withdrawal requests via your chosen payment method, verifying payment ownership, and maintaining transaction records;
• Game delivery and platform operation — Delivering the games, features, and services available on jlkk Casino; maintaining platform performance and stability;
• Responsible gaming — Monitoring gaming behavior for signs of problem gambling; administering deposit limits, cool-off periods, and self-exclusion tools; complying with responsible gaming obligations;
• Fraud and security — Detecting, investigating, and preventing fraudulent transactions, unauthorized account access, bonus abuse, money laundering, and other prohibited activities;
• Regulatory compliance — Fulfilling obligations under applicable Philippine laws, PAGCOR regulatory requirements, and any lawful requests from competent authorities;
• Customer support — Responding to your enquiries, resolving disputes, and providing technical assistance;
• Marketing and promotions — Sending promotional offers, bonus notifications, and personalized recommendations where you have consented to receive such communications. You may opt out at any time via your account settings.

jlkk does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors and e-wallet providers — GCash, Maya, BPI, BDO, Metrobank, 7-Eleven CLiQQ, Coins.ph, GrabPay, QR Ph, and USDT TRC20 gateway operators, for the purpose of processing deposits and withdrawal transactions;
• KYC and identity verification providers — Third-party services that assist jlkk in verifying player identity and age in compliance with regulatory requirements;
• Fraud prevention and risk management services — Providers of anti-fraud, AML screening, and risk analytics services used to protect the platform and its players;
• Cloud infrastructure and hosting providers — Service providers that host jlkk's platform data and systems under contractual data processing agreements;
• Game content providers — Software providers whose games are available on jlkk Casino may receive aggregated, anonymized gaming data for game performance purposes; they do not receive personally identifiable player information unless required for a specific licensed feature;
• Regulatory and law enforcement authorities — PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and any other competent Philippine authority where jlkk is legally required to disclose information.

Any third party to whom jlkk discloses personal data is contractually obligated to handle that data in compliance with applicable data privacy laws and to use it only for the specified purpose for which it was disclosed.

jlkk Casino uses cookies and similar tracking technologies to enhance platform functionality, maintain your login session, analyze usage patterns, and deliver relevant content. The following categories of cookies may be placed on your device when you access jlkk.cam:

• Strictly necessary cookies — Required for the platform to function correctly, including session management, login authentication, and security features. These cookies cannot be disabled without significantly impairing platform functionality;
• Functional cookies — Remember your preferences, language settings, and display options to provide a more personalized experience on jlkk;
• Analytics cookies — Collect aggregated, anonymized data about how players interact with jlkk.cam, used to improve platform performance and user experience. No personally identifiable information is transmitted via analytics cookies;
• Marketing cookies — Used to deliver relevant promotional content and measure the effectiveness of jlkk's marketing communications. These cookies are only placed with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain jlkk platform features. Withdrawing consent for non-essential cookies will not affect your ability to access core jlkk services.

jlkk implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jlkk's servers;
• Encryption of sensitive stored data, including financial records and identity documents;
• Strict role-based access controls limiting staff access to personal data on a need-to-know basis;
• Multi-factor authentication requirements for internal system access;
• Regular security audits and penetration testing by qualified third-party security professionals;
• Intrusion detection and anomaly monitoring systems operating around the clock;
• Secure data backup procedures and business continuity planning.

While jlkk takes all reasonable measures to protect your personal data, no internet-based system can be guaranteed to be 100% secure. You play an important role in data security by keeping your jlkk login credentials confidential and reporting any suspected unauthorized access to your account promptly via support.

In the event of a personal data breach that is reasonably likely to result in serious harm to affected players, jlkk will notify the National Privacy Commission and affected individuals within the timeframes required by RA 10173 and its implementing rules.

jlkk retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention periods apply:

• Active account data — Retained for the duration of your jlkk account and for a minimum of five (5) years following account closure, in accordance with Philippine AML record-keeping requirements;
• Financial transaction records — Retained for a minimum of five (5) years following the date of each transaction, in compliance with applicable financial record-keeping laws;
• KYC verification documents — Retained for a minimum of five (5) years from the date of verification or the date of account closure, whichever is later;
• Customer support communications — Retained for a period of three (3) years from the date of the final communication in a support thread, unless the matter relates to an ongoing dispute or investigation;
• Marketing consent records — Retained for as long as you remain subscribed to jlkk's marketing communications, plus a reasonable period thereafter to demonstrate compliance with consent requirements.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized such that it can no longer be attributed to you as an identifiable individual. Anonymized or aggregated data derived from your personal data may be retained indefinitely for statistical and analytical purposes.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jlkk Casino. To exercise any of these rights, please contact our support team as described in Section 15.

jlkk Casino is strictly for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. jlkk does not knowingly collect, process, or retain personal data of individuals under the age of 21. Age verification is conducted as part of the account registration and KYC process.

If jlkk becomes aware that it has inadvertently collected personal data from an individual under the age of 21, it will take immediate steps to suspend the relevant account, void any transactions, and securely delete the personal data collected from the underage individual.

If you believe that jlkk may have collected personal data from an underage individual, please contact our support team immediately at the contact details provided in Section 15 so that corrective action can be taken promptly.

In order to operate the jlkk Casino platform and deliver its services to players in the Philippines, jlkk may transfer personal data to service providers or infrastructure partners located outside the Philippines. Such transfers may include cloud hosting infrastructure, game content delivery systems, or global fraud prevention services.

Where personal data is transferred outside the Philippines, jlkk ensures that adequate safeguards are in place to protect the transferred data in a manner consistent with the requirements of RA 10173. Safeguards may include:

• Standard contractual data processing clauses that bind the receiving party to data protection obligations equivalent to those under Philippine law;
• Transfers to countries or organizations that the National Privacy Commission has recognized as providing adequate data protection;
• Binding corporate rules or other approved transfer mechanisms where applicable.

Further information about the safeguards applied to any specific cross-border transfer may be obtained by contacting our data privacy team as described in Section 15.

jlkk Casino reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The updated Policy will be published at jlkk.cam/privacy-policy, and the effective date at the top of the Policy will be revised accordingly.

jlkk will provide reasonable advance notice of material changes to this Policy to registered players via the email address associated with their jlkk account and/or through a prominent notice on the platform. Material changes are those that significantly affect your rights or how we handle your personal data.

Your continued use of the jlkk Casino platform following the effective date of a revised Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with a revised Policy, you must cease using jlkk and may request account closure as set out in the Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or jlkk's handling of your personal data, you may contact our team using the details below:

If you are not satisfied with jlkk's response to a privacy concern or data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing RA 10173. Information about how to file a complaint with the NPC is available through the NPC's official channels.

jlkk takes all privacy complaints seriously and will investigate each one thoroughly. We aim to resolve privacy concerns internally wherever possible before regulatory escalation becomes necessary.